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When should you use 9-1-1?
Dial 9-1-1 for police, fire, and medical service when an emergency response is needed.
What happens when I call 9-1-1?
When you dial 9-1-1, your call will be received by a communications specialist who takes your information. Then, the appropriate police, fire, or medical team located in your area is notified and service is dispatched.
How do I use 9-1-1?
Remain calm. Speak Clearly. Provide the communications specialist with the following information:
* Your Name
* City you live in
* What is happening
Please stay on the line with the 9-1-1 Communications Specialist until told to disconnect.
When should you use the toll free non-emergency number?
The non-emergency number is to assist the public when the use of 9-1-1 is not an urgent request or life and property are not in danger. The non-emergency number is toll free, and answered twenty-four hours a day, seven days a week.
Call 1-800-249-0911 when there is no immediate danger to life or property. (Non-Emergency).
Animal Control calls (no threat to public safety)
Miscellaneous Crimes or any type of incident that has occurred at an earlier time/date that needs a police investigation and/or a report.
Miscellaneous calls for service where police or fire assistance would be helpful.
Informational requests related to police or fire activity
9-1-1 is only a telephone number. A quick response depends upon the vital information which you provide about what is happening, its location, and how well your residence and driveway is marked.