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The Ottawa County Central Dispatch Authority is committed to providing one point of contact for all emergency situations in Ottawa County. Central Dispatch is staffed 24 hours a day with Call Takers, Communication Specialists, and Supervisors to ensure that calls are handled with urgency, and ensure the proper agency responds as quickly as possible. The staff is comprised of employees committed to serving the public during times of crisis, with courtesy and professionalism. Employees are trained and certified to provide pre-arrival first aid instructions over the phone as needed, until help arrives on the scene.

The Ottawa County Central Dispatch Authority provides emergency communication for all Police, Fire, and EMS agencies in Ottawa County. Funding is provided through a county wide millage. The current millage is 0.4407 and expires at the end of 2008. On August 5, 2008, the citizens of Ottawa County overwhelmingly approved the renewal of the millage for Ottawa County Central Dispatch. The millage was renewed at a beginning rate of .44 mils for 20 years. The millage will run from 2009 through 2028 inclusive, and is subject to the Headlee amendment. The millage ensures stable funding for operations of the Ottawa County Central Dispatch Authority.